Privacy Policy
Welcome to Weblingo (“Company,” “we,” “us,” or “our”).
Your privacy is important to us, and this Privacy Policy explains how we collect, use, share, and protect your personal data when you visit our website weblingo.co, and purchase our services or digital products (collectively, the “Services”).
By using our Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our website or Services.
Scope of This Privacy Policy
This Privacy Policy applies to:
- Visitors to our website weblingo.co
- Customers who purchase our online course, web-design, copywriting, and consultation services
- Users who subscribe to our email marketing and analytics tracking services
- Any other interactions where we collect personal data
This Privacy Policy does not apply to:
- Third-party websites or platforms (e.g., Whop.com, Stripe, Google Analytics, Facebook Ads) that process your data under their own policies.
- Any data collected outside our direct control, such as social media tracking by third parties.
For more information about cookies and tracking technologies, please review our Cookie Policy (linked separately).
What Data We Collect
We collect different types of personal data depending on how you interact with our website weblingo.co and our online course hosted on Whop.com.
(a) Information You Provide to Us
When you purchase our Course or services, subscribe to our email list, or contact us, we may collect:
- Full Name (Legal Basis: Contractual Necessity – required to process transactions and provide services.)
- Email Address (Legal Basis: Consent – provided for marketing communications, customer support, and transaction updates.)
- Phone Number (if provided) (Legal Basis: Consent – used for optional customer support and verification.)
(b) Payment Information (Processed Securely by Third Parties)
Weblingo does NOT store, process, or have access to your payment details.
- Payments for our Course and services are securely handled by:
- Whop.com (for online course purchases)
- Stripe (for web-design, copywriting, and consultation services)
- (Legal Basis: Contractual Necessity – required to complete purchases and fulfill services.)
(c) Information Collected Automatically (Cookies & Tracking Technologies)
When you visit weblingo.co or interact with our Course on Whop.com, we may automatically collect:
- IP Address (Legal Basis: Legitimate Interest – used for analytics, security, and fraud prevention.)
- Device & Browser Information (e.g., operating system, browser type) (Legal Basis: Legitimate Interest – used for website optimization.)
- Website Activity Data (e.g., pages viewed, time spent, interactions) (Legal Basis: Consent – required for analytics and marketing tracking.)
We collect this data through cookies and tracking technologies provided by:
- Google Analytics (to measure website traffic and user behavior)
- Facebook Pixel (to track advertising performance and retargeting efforts)
For more information about how we use cookies and how you can manage your cookie preferences, please review our Cookie Policy.
(d) Information Collected from Third Parties
We may receive additional information from:
- Whop.com (relating to your purchase and account status)
- Stripe (payment confirmation, fraud prevention data)
- Marketing Platforms (ConvertKit, Facebook Ads, Google Ads)
We only collect and use this data as permitted by law and in accordance with this Privacy Policy.
How We Use Your Data
We use the personal data we collect to provide, improve, and market our services.
(a) To Provide and Manage Our Services
We use your information to:
- Grant you access to the Course on Whop.com.
- Process payments securely through Whop.com and Stripe.
- Deliver customer support and respond to inquiries.
- Send transactional emails, such as purchase confirmations and account-related updates.
(b) For Auditing and Compliance
We may use transaction and account data for:
- Auditing transactions and purchase records to verify payments and maintain financial records.
- Ensuring compliance with tax, accounting, and regulatory requirements.
- Monitoring for fraudulent or unauthorized activity.
(c) For Marketing and Communication
With your consent, we may use your information to:
- Send promotional emails about new courses, services, or special offers (via ConvertKit).
- Retarget ads on platforms like Facebook Ads and Google Ads.
- Personalize content and offers based on user activity.
You can opt-out of marketing communications at any time by clicking the “unsubscribe” link in any email or contacting us.
(d) For Analytics and Feature Development
We analyze purchase data and user interactions to:
- Improve our existing courses and develop new content.
- Identify trends and customer preferences for better product offerings.
- Optimize the performance and usability of our website and services.
(e) Compliance with Legal Obligations
We may process your data if required to:
- Comply with legal and regulatory obligations (e.g., tax laws, fraud prevention).
- Enforce our Terms & Conditions.
- Protect Weblingo, our users, and third parties from fraudulent, abusive, or unlawful activities.
We will never sell or rent your personal data to third parties.
With Whom We Share Your Personal Information
In the last 12 months, Weblingo has disclosed the following categories of personal data to third parties for business purposes, including:
(a) Identifying Information
We may share names and email addresses with:
- Email Marketing Vendors (e.g., ConvertKit) – For email promotions and customer engagement.
- Customer Management Systems (e.g., Whop.com) – To manage course access and customer interactions.
- Hosting Providers – For website functionality and security purposes.
(b) Payment Information (Processed by Third Parties)
Weblingo does NOT store, process, or have access to payment details.
- Payments are securely handled by:
- Whop.com (for course purchases)
- Stripe (for web-design, copywriting, and consultation services)
(c) Internet & Website Interaction Data
We may share IP addresses, device identifiers, and website activity data with:
- Data Analytics Providers (Google Analytics, Facebook Pixel) – For tracking website performance and user behavior.
- Advertising Networks (Google Ads, Facebook Ads) – For targeted advertising and retargeting.
- Hosting Providers – To ensure proper website operation and security.
(d) Security, Fraud Prevention, and Compliance
We may share IP addresses and transaction data with:
- Payment Processors (Whop.com, Stripe) – To verify transactions and prevent fraudulent activity.
- Website Security Services – To protect against malicious activity and cyber threats.
- Regulatory Authorities – If legally required for compliance with laws and fraud investigations.
We do not sell your personal data to third parties.
Sale of Your Information
We do not sell your personal information.
If you would like to learn more about your rights regarding your personal data, including how to exercise your privacy rights, please see the “Your Rights” section below.
Your Data Rights
As a user of Weblingo, you have the following rights regarding your personal information:
(a) Right to Access & Receive a Copy of Your Data
- You may request a copy of the personal data we hold about you, including the categories of data collected, how it is used, and with whom it is shared.
(b) Right to Request Correction of Inaccurate Data
- If any of your personal information is incorrect or incomplete, you may request that we correct or update it.
(c) Right to Request Deletion of Your Data
- You may request that we delete all or some of your personal data, subject to legal or regulatory requirements that may require us to retain certain information.
(d) Right to Withdraw Consent & Restrict Processing (GDPR Compliance)
- If we process your data based on your consent, you may withdraw that consent at any time.
- You may also request that we restrict processing of your data under certain circumstances (e.g., while a dispute regarding accuracy is being resolved).
(e) Right to Opt Out of Marketing Communications
- You may opt out of receiving marketing emails by clicking the “unsubscribe” link in any promotional email or by contacting us at philipp@weblingo.co.
(f) Right to Data Portability (GDPR Compliance)
- You have the right to request your personal data in a portable, machine-readable format that allows you to transfer it to another entity where feasible.
(g) Right to Limit Use & Disclosure of Sensitive Personal Information (CCPA Compliance)
- If we process sensitive personal information (such as payment details handled via third-party providers like Whop.com and Stripe), you have the right to request limitations on how this information is used or disclosed.
(h) Right to Equal Service & Non-Discrimination
- Exercising your privacy rights will not result in discrimination, denial of service, or different pricing.
If you wish to exercise any of these rights, please contact us at philipp@weblingo.co.
How We Protect Your Data
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
(a) Security Measures
To safeguard your data, we use:
- Secure Payment Processing: Payments are handled exclusively by Whop.com and Stripe, which use industry-standard encryption. Weblingo does NOT store or process payment details.
- Encryption & Security Protocols: We use SSL (Secure Socket Layer) technology on our website to encrypt sensitive data.
- Restricted Access: Only authorized personnel have access to personal data, and they are required to follow strict confidentiality obligations.
- Regular Security & Software Updates: We actively monitor and update our systems to ensure that security vulnerabilities are addressed promptly.
- Vendor Security Due Diligence: We review our third-party service providers (Whop.com, Stripe, ConvertKit, Google Analytics, Facebook Ads, etc.) to ensure they follow strong security protocols to protect your data.
(b) Limitation of Liability
While we take reasonable steps to protect your personal data, no system is completely secure.
- We cannot guarantee absolute security against unauthorized access, cyberattacks, or data breaches.
- In the event of a data breach that affects your personal data, we will notify you as required by applicable laws.
- By using our services, you acknowledge and accept the risks associated with transmitting personal data online and agree that Weblingo is not liable for security breaches beyond our reasonable control.
Cookies
A cookie is a small piece of data sent from a website and stored on your device by your browser. Cookies help improve user experience by enabling website functionality, analytics tracking, and personalized advertising.
This Website collects cookies to:
- Analyze user interactions and website performance (via Google Analytics)
- Provide personalized advertising (via Facebook Pixel & Google Ads)
- Improve website functionality and security
For more information on what cookies we collect, why we collect them, and how you can manage your cookie settings, please visit our Cookie Policy.
Children’s Privacy
This Website is intended for use by a general audience and does not offer services to children. We do not knowingly collect, use, or disclose personal information from individuals under the age of 18.
If we receive personal information from a child whom we know to be under 18, we will:
- Use that information only to respond to the child and inform them that they cannot use this Website.
- Promptly delete the personal information from our records.
Additionally, in compliance with CCPA (California Consumer Privacy Act), we do not sell the personal information of minors under the age of 16.
Data Retention Policy
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law.
(a) Retention Periods
We keep different types of data for different periods:
- Identifying Information (e.g., name, email, phone number) → Retained until you are no longer a customer or unsubscribe from our emails.
- Commercial Information (e.g., purchases, service history, transaction data) → Retained until you are no longer a customer or for up to 7 years for tax, accounting, and fraud prevention purposes.
- Marketing & Email Subscription Data → Retained until you opt out or withdraw consent.
- Analytics & Website Data (e.g., cookies, website interactions, device data) → Retained for up to 26 months via Google Analytics and Facebook Ads. You may control data retention settings via our Cookie Policy.
- Customer Support Records → Retained for up to 2 years after your last interaction with us.
(b) When We Delete Your Data
We securely delete or anonymize personal data when:
- It is no longer necessary for its original purpose.
- You request data deletion (unless we are legally required to keep it).
- The retention period expires.
(c) Exceptions & Legal Requirements
Certain data may be retained beyond the stated periods:
- If required by law or regulatory authorities (e.g., financial or legal compliance).
- If necessary to resolve disputes, enforce agreements, or prevent fraud.
- If you request deletion of your data, we will honor your request unless we are legally required to retain certain information.
Direct Marketing
We use the information we collect about you for direct marketing purposes, including promotional emails and targeted advertising. If you no longer wish to receive direct marketing communications from us, you may opt out by:
- Clicking the “unsubscribe” link in any marketing email.
- Emailing us directly at philipp@weblingo.co with your request.
Please note that opting out of marketing emails does not affect essential transactional communications (e.g., purchase confirmations, and customer service updates).
International Data Transfers
Since Weblingo serves customers globally, your personal data may be transferred to, stored in, and processed in countries outside of your own, including:
- Canada (where Weblingo is based).
- United States (where services like Stripe, ConvertKit, Google, and Facebook operate).
- Other locations where our third-party service providers store data.
(a) How We Protect International Transfers
When we transfer personal data across borders, we take appropriate security and legal measures to protect your information, including:
- GDPR Compliance: If you are in the European Economic Area (EEA), we rely on:
- Standard Contractual Clauses (SCCs) approved by the European Commission for secure transfers.
- Data Processing Agreements (DPAs) with our third-party providers to ensure compliance.
- CCPA & PIPEDA Compliance: If you are in California (USA) or Canada, we ensure that your data is protected in line with privacy laws.
- Encryption & Secure Transfers: We use SSL encryption and work with third-party providers that follow industry-standard security measures.
(b) Your Rights & Objections
If you are concerned about your personal data being transferred internationally, you may:
- Request more details about our data transfer mechanisms.
- Withdraw your consent (where applicable) by contacting us at philipp@weblingo.co.
By using our Services, you acknowledge that your personal data may be transferred, stored, and processed internationally under the safeguards described in this section.
Analytics
We use analytics tools to understand how visitors interact with our Website and improve our services. These tools help us measure website traffic, user behavior, and the effectiveness of our marketing efforts.
(a) Analytics Tools We Use
We use third-party analytics services, including:
- Google Analytics – Tracks user interactions, page visits, and website performance.
- Facebook Pixel – Helps measure ad performance and retarget marketing campaigns.
These tools may collect data such as:
- IP Address (anonymized where possible for GDPR compliance)
- Device & Browser Information (e.g., operating system, browser type)
- Website Activity (e.g., pages visited, time spent, interactions)
(b) Legal Basis for Processing (GDPR Compliance)
Under GDPR (Article 6(1)(f)), we process analytics data under “legitimate interests” because it helps us:
- Improve website performance and user experience.
- Identify technical issues and enhance security.
- Measure and optimize marketing campaigns.
If you are in the EU, UK, or other GDPR-governed regions, we will obtain your consent for analytics tracking through our Cookie Banner before processing this data.
(c) Data Retention
Analytics data is retained for a limited time based on each provider’s policies:
- Google Analytics: Data is typically stored for up to 14 months (you can manage this in your Google settings).
- Facebook Pixel: Data retention follows Facebook’s privacy policies (subject to their ad tracking settings).
(d) How to Opt Out of Analytics Tracking
You can opt out of analytics tracking by:
- Adjusting your cookie settings in our Cookie Policy.
- Using Google’s opt-out browser add-on.
- Changing your ad preferences in Facebook’s settings.
For more details on how we use cookies in analytics, please see our Cookies section.
Exercising Your Rights
You may exercise the rights specified in the “Your Data Rights” section by submitting a consumer request via email to:
Email: philipp@weblingo.co
To verify your identity before processing your request, you must provide the following details:
- Full name
- Email address
- Phone number (if applicable to your request)
Failure to provide this information may prevent us from fulfilling your request.
Authorized Agent Requests (CCPA Compliance)
If you are a California resident, you may designate an authorized agent to submit a request on your behalf. To do so, the agent must provide:
- A valid power of attorney.
- A copy of the requester’s valid government-issued ID.
- A copy of the authorized agent’s valid government-issued ID.
If the required verification is not completed, we may be unable to process the request.
Processing Time & Response
- We will respond to most consumer requests within 30 to 45 days, depending on where you reside.
- Some requests may take longer. If we need additional time, we will notify you in writing.
- We may deny requests if legal exceptions apply. If a request is denied, we will provide the reason for the denial.
Fees for Requests (If Applicable)
- We normally do not charge a fee for processing requests.
- However, for residents of certain states or countries, we may charge a fee if the request is excessive, repetitive, or manifestly unfounded.
Complaints
If you have any concerns about how we collect, use, or share your personal data, we encourage you to contact us first so we can address your concerns directly.
Email: philipp@weblingo.co
We will respond to complaints within a reasonable timeframe (typically within 30 days).
If you are not satisfied with our response and believe that we have mishandled your personal data, you may have the right to lodge a complaint with the relevant regulatory authority in your jurisdiction. If necessary, please check with the appropriate authority for guidance on filing a complaint.
Transferring Data
Weblingo operates in Canada, but we use third-party service providers that may process and store your personal information in the United States or other jurisdictions where they operate.
If you are located outside Canada, you acknowledge that your data may be transferred internationally and subject to the laws of those jurisdictions. This means your data may be accessible to law enforcement and national security authorities in those countries.
By using our Website and services, you consent to the transfer of your data outside of your country, as necessary for our business operations and service fulfillment.
Third-Party Websites
Our Website may contain links to third-party websites or services that we do not own or control. We provide these links for your convenience, but we are not responsible for their content, privacy policies, or practices.
When you leave our Website, we encourage you to review the privacy policies of any third-party websites you visit. Your interactions with those websites are solely between you and the third party.
Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or data protection measures.
(a) How We Notify You of Updates
- Minor Updates: If we make minor changes (e.g., clarifications, formatting updates, or internal process changes that do not affect your rights), we will update the “Last Updated” date on this page without further notice.
- Material Changes: If we make significant changes to how we collect, use, or share personal data, we will notify affected users through one or more of the following methods:
- Posting a notice on weblingo.co and updating the “Last Updated” date.
- Sending an email notification to users who may be directly affected.
- Displaying a notice in relevant areas of our website or Whop.com page.
(b) Your Responsibility to Review Updates
It is your responsibility to review this Privacy Policy periodically. Continued use of our website and services after any updates constitutes your acceptance of the revised Privacy Policy.
If you disagree with any changes, you must stop using our services and contact us to request data deletion if applicable.
Contact Us
If you have any questions about this Privacy Policy, your data rights, or how we process your personal information, you may contact us at:
Email: philipp@weblingo.co
Website: weblingo.co
Data Requests & Privacy Concerns
To request access to your personal data, request deletion, or opt-out of marketing emails, please contact us via email with “Privacy Request” in the subject line.
Important Notice:
Contacting Weblingo regarding privacy concerns does not establish a business-client, consulting, or legal relationship beyond the scope of responding to your privacy inquiry.