Please read these Terms and Conditions (“Terms”, “Terms and Conditions”) carefully before using weblingo.co (the “Website”) or engaging in any services provided by Weblingo (“Company,” “we,” “us,” or “our”), a business based in Alberta, Canada. These Terms govern your use of our Website and the professional services we offer, including but not limited to cold-email outreach, sending infrastructure, lead sourcing, copywriting, campaign management, reply handling and appointment setting (collectively, the “Services”).
By accessing or using the Website, scheduling a call, or engaging in our Services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use the Website or engage in our Services.
These Terms apply to all users, including but not limited to potential and active clients, website visitors, and any individuals or businesses engaging with our Services. The Website and our Services are intended for businesses and for individuals aged 18 or older acting on behalf of a business.
How we collect and use personal information is described in our Privacy Policy.
We reserve the right to modify these Terms at any time, and such changes will become effective upon posting on the Website. It is your responsibility to review these Terms periodically for updates.
1. No Refunds Policy
All payments made for our Services, including the monthly sending-tools fee and the fees for meetings delivered, are non-refundable, except as expressly set out in a signed service agreement. By engaging our Services and submitting payment, you acknowledge and agree that all fees are final, and no refunds will be issued under any circumstances, including but not limited to:
- Campaign cancellation by the client,
- Dissatisfaction with outreach copy or other creative work,
- A change in business needs, or
- Failure to provide necessary information, approvals or access for the campaign.
We are committed to delivering high-quality work and expect full collaboration from clients to achieve the best results. If you have any concerns about our Services, please discuss them with us prior to making a payment to ensure we are the right fit for your needs.
If you have a question about a charge, you agree to raise it with us before contacting your bank or card issuer. If you dispute a valid charge, you agree to repay the fees and costs the dispute causes us.
2. Website Content & Availability Disclaimer
We strive to provide accurate and up-to-date information on the Website; however, we do not guarantee that all details, service descriptions, or pricing displayed on the Website are error-free, complete, or current.
The availability, scope, and pricing of our Services may change at any time without prior notice. Any pricing displayed on the Website is for informational purposes only and does not constitute a binding offer. Final pricing and service terms will be determined in a signed contract.
- Any information on this Website is for general informational purposes only and does not create a legally binding agreement. All service engagements require a signed contract before work begins.
- Results shown by the Website’s ROI calculator, and any examples or figures on the Website, are estimates for illustration only. They are not a promise or guarantee of any number of meetings, revenue or other result.
- Nothing on the Website is legal, financial, tax or other professional advice.
- We reserve the right to correct any errors, inaccuracies, or omissions on the Website at any time.
3. Third-Party Tools & External Services Disclaimer
Our Website may provide access to or integrate with third-party tools and services, such as scheduling platforms (for example, Cal.com), video players (for example, Wistia), payment processors, or communication tools. These tools and services are operated by independent third parties, and we do not control, monitor, or assume responsibility for their availability, accuracy, security, or functionality.
- Your use of any third-party tools is at your own risk, and you should ensure that they meet your needs before relying on them.
- We do not provide warranties for the performance or security of third-party services, nor are we responsible for any errors, data loss, or technical issues arising from their use.
- Any disputes, malfunctions, or issues with third-party tools should be addressed directly with the respective third-party provider.
We do not warrant that the Website or any integrated third-party tools will be free of errors, interruptions, viruses, or other harmful components. We are not responsible for any technical issues, website downtime, or third-party platform errors that may affect your ability to access or interact with the Website.
4. Payment Processing Disclaimer
Payments for our Services may be processed through third-party payment processors, such as Stripe. We do not store, collect, or have access to your full payment card details. Any payment transactions will be subject to the terms and conditions of the third-party payment processor used.
5. Links to Third-Party Websites Disclaimer
Our Website may contain hyperlinks to third-party websites, tools, or resources for informational purposes or as part of our Services. These links are provided solely for your convenience, and we do not control, monitor, or assume responsibility for their content, accuracy, security, or privacy practices.
- We do not endorse any third-party websites or the information, products, or services they offer.
- You access third-party websites at your own risk and should review their terms, policies, and security before using them.
- We are not liable for any harm, loss, or damages resulting from your use of third-party websites or their content.
6. Prohibited Uses of the Website
By using the Website, you agree to comply with all applicable laws, rules, regulations, and these Terms. The following activities are strictly prohibited:
(a) Fraud & Misrepresentation
- Impersonating or attempting to impersonate Weblingo, its employees, representatives, or affiliates.
- Misrepresenting your identity, qualifications, or affiliation with any person or entity.
(b) Unauthorized Marketing & Spam
- Sending or attempting to send any unsolicited advertising, promotional materials, spam, junk mail, chain mail, or similar content through the Website or its forms.
(c) Disruptive or Harmful Conduct
- Engaging in any conduct that disrupts or restricts another person’s use of the Website or that, in our sole discretion, may harm us, other users, or third parties.
- Using the Website in any way that could disable, overburden, damage, or impair its functionality or interfere with others’ ability to use it.
(d) Automated & Unauthorized Access
- Using any robot, scraper, spider, or similar automated technology to monitor, copy, or access the Website without authorization.
- Using any manual or automated means to extract Website content without permission.
- Attempting to gain unauthorized access to any portion of the Website, its servers, or databases.
(e) Malicious Activities & Cybersecurity Violations
- Introducing viruses, trojans, worms, logic bombs, or other harmful materials that may damage or interfere with the Website.
- Attempting to hack, attack, disrupt, or launch denial-of-service (DoS) attacks on the Website, its servers, or any connected databases.
(f) Violation of Laws
- Using the Website in any way that violates local, provincial, state, federal, or international laws, regulations, or rules.
We reserve the right to suspend or terminate access to the Website for any user who violates these Terms or engages in unauthorized or harmful activity.
7. Intellectual Property Rights
(a) Ownership of Website Content
The content displayed on the Website, including but not limited to logos, text, graphics, images, videos, layouts, and other materials (collectively, “Website Content”), is the property of Weblingo or licensed third parties.
- All Website Content is protected by copyright, trademark, and other intellectual property laws.
- You may not copy, modify, reproduce, distribute, or commercially exploit any part of the Website Content without express written permission from us.
(b) Ownership of Work Product & Client Rights
For clients who engage Weblingo for our Services, ownership of the final deliverables will be governed by the signed service agreement. Unless otherwise specified:
- Preliminary work, drafts, and unused copy remain the exclusive property of Weblingo and may not be used by the client.
- Custom deliverables created for a client (e.g., outreach copy and email sequences) become the client’s property only after full payment is received.
- Weblingo’s own systems, methods, templates, tools and know-how remain Weblingo’s property.
- Weblingo reserves the right to showcase completed work, campaign results and the client’s name and logo in portfolios, case studies, and marketing materials, with prospects’ personal details removed, unless otherwise agreed in writing.
- Clients may not resell, modify, or claim credit for Weblingo’s work without prior written permission. Any modifications that negatively impact the integrity of the original work must not be attributed to Weblingo.
(c) Trademark & Copyright Notices
- Any logos, company names, or trademarks displayed on the Website belong to Weblingo or their respective owners.
- Third-party trademarks and content used on the Website remain the property of their respective owners and are used with permission or under fair dealing principles.
(d) Reporting Copyright Infringement
Weblingo respects intellectual property rights and expects visitors and clients to do the same. If you believe that content hosted on our Website infringes upon your copyright, please contact us at philipp@weblingo.co with the following information:
- A detailed description of the copyrighted work allegedly infringed.
- The URL or location of the infringing material on our Website.
- Your contact information (name, address, phone number, and email).
- A statement affirming that you have a good faith belief that the use of the material is unauthorized.
We reserve the right to remove allegedly infringing content and take appropriate action at our sole discretion.
8. Indemnification & Limitation of Liability
(a) Client Responsibility & Indemnification
By using the Website or engaging in our Services, you agree to defend, indemnify, and hold harmless Weblingo, its owners, employees, contractors, affiliates, and agents from and against any claims, damages, liabilities, losses, costs, and expenses (including legal fees) arising out of or related to:
- Your use or misuse of the Website or our Services, or your breach of these Terms.
- Any content, offers, claims, images, text, or materials you provide or approve for use in campaigns, including but not limited to copyright infringement, trademark violations, or false advertising claims.
- Any modifications you or a third party make to our completed work that result in functional, legal, or reputational issues.
- Your failure to comply with applicable laws, industry regulations, or third-party platform guidelines (e.g., anti-spam and privacy laws, or email providers’ sending policies) in matters within your control, including the criteria, offers and information you give us.
- Any disputes, claims, or damages arising between you and third parties (e.g., your customers, prospects, vendors, or partners) related to the work we deliver.
You agree to cover all legal fees, settlements, and damages incurred due to any of the above.
This applies even where a claim alleges negligence on our part, to the fullest extent permitted by law. We may defend any claim ourselves with lawyers of our choice, at your cost, and you may not settle any claim that involves us without our written consent.
(b) Limitation of Liability
To the fullest extent permitted by law, Weblingo shall not be liable for any indirect, incidental, special, consequential, or punitive damages, even if we were told such losses were possible, including but not limited to:
- Loss of profits, revenue, data, business opportunities, goodwill, or reputation resulting from any use of the Website or our Services.
- Errors, delays, or technical failures in campaigns, sending infrastructure, copy, or other materials, unless explicitly covered in a signed agreement.
- Client dissatisfaction due to subjective preferences regarding outreach copy or other creative work.
- Third-party actions, platform changes, algorithm updates, or service disruptions that affect the performance of campaigns or assets we create.
Strict Disclaimer for Third-Party Email and Data Platforms:
We are not responsible for changes in email providers’ policies or spam filtering (e.g., Google or Microsoft), email deliverability or inbox placement, the accuracy of third-party contact data, the policies of sending or data platforms, or prospects’ reply and attendance rates, or any other third-party platform updates that may affect the visibility or success of our work.
We are not responsible for any delay or failure caused by events outside our reasonable control, including outages or policy changes at email, data, hosting or payment providers, internet failures, or government action.
Except as expressly set out in a signed service agreement, the Website and our Services are provided “as is” and “as available”, without any other warranties, express or implied, to the fullest extent permitted by law.
In any case, and to the fullest extent permitted by law, our total liability for all claims combined shall not exceed the amount paid by the client for the specific services related to the claims in the 3 months before the first claim arose.
9. Governing Law, Severability, and Dispute Resolution
(a) Governing Law
These Terms and any disputes arising from them shall be governed by and construed in accordance with the laws of the Province of Alberta and the federal laws of Canada applicable therein, without regard to conflict of law principles.
(b) Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect. Failure to enforce any right or provision under these Terms shall not be considered a waiver of those rights.
(c) Dispute Resolution & Venue
Any disputes, claims, or controversies arising out of or relating to these Terms, the Website, or any Services provided by Weblingo, shall first be attempted to be resolved informally through direct negotiation. If a resolution cannot be reached within 30 days after either party raises the dispute in writing (email is enough), the dispute shall be resolved exclusively by the courts of the Province of Alberta, Canada, and you agree to the jurisdiction of those courts. However, we may also bring a claim in the courts where you are based, and we may claim unpaid fees or seek urgent relief at any time without waiting 30 days.
(d) Entire Agreement
These Terms, together with any signed service agreement between you and Weblingo, constitute the entire agreement between you and Weblingo regarding our Services and Website, and supersede any prior agreements, whether written or oral. If these Terms and a signed service agreement conflict, the signed service agreement prevails. You confirm that you have not relied on any statement, promise or estimate (including ROI calculator results and figures in our videos or on calls) that is not set out in these Terms or a signed service agreement.
(e) Assignment
We may transfer our rights and obligations under these Terms, and under any agreement with you, to a company we control or to a buyer of our business, without your consent. You may not transfer yours without our written consent.
(f) Survival
Sections 1, 7, 8 and 9 continue to apply after you stop using the Website or our Services.
10. Contact Us
If you have any questions about these Terms, our Services, or your legal rights, you may contact us at philipp@weblingo.co.
We strive to respond to inquiries in a timely manner and appreciate your patience.